Returns Policy:

Due to the personalized nature of our jewelry, Marlin Fine Jewelry operates on a strict no-returns policy. All sales are final, and we do not accept returns or exchanges. We understand the uniqueness of each piece and the importance of delivering a product tailored to your preferences.

Shipping Information:

All Marlin Fine Jewelry items are shipped with the utmost care to ensure they reach you in perfect condition.Our shipping details are as follows:

Shipping Method: We exclusively use UPS 3-Day Priority Mail for all deliveries.
Insurance: Every shipment is insured for its retail value to safeguard your valuable purchase.
Signature Required: To provide an extra layer of security, all packages require a signature upon delivery.
Discreet Packaging: Our packages are inconspicuously designed to prevent theft and protect your privacy.
Please note that once an order is placed, it takes a certain amount of time to craft and prepare your custom or bespoke item before it is shipped. You will receive a confirmation email with tracking details once your order is dispatched.


Lost or Stolen Packages:

While we take every precaution to ensure the safe delivery of your order, Marlin Fine Jewelry cannot be held liable for any lost or stolen packages once they have been shipped. We recommend that you monitor your shipment's progress using the provided tracking information and ensure someone is available to sign for the delivery.

In the rare event that an issue arises with your shipment, please contact the carrier (UPS) directly for assistance. If you encounter any difficulties or have questions about your order, please email hello@itsmarlin.com.

Shipping & Returns